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VoHCA SUBMISSION TO HPRAC

Global Survey on the Availability of Medical Records to Patients
Thank you for agreeing to complete this survey about your experience with a health care system outside Canada and the US. One of the largest complaints of our group, a patients' advocacy group in Canada, is that our members have limited access to their own medical records. In order to get copy of records, one must go to the medical institution, put tabs on pages that are to be photocopied and then pay per page for someone else to photocopy the records.

We had a woman from France join our group who told us of a wonderful system in France where the doctor wrote his/her notes on carbon paper in triplicate. He/she kept a copy, as did the patient, and one was sent to the government. We are attempting to understand what systems are in place in other countries so that we can prepare a compelling argument asking for change in the reporting system in Canada.

What is your name?

E-mail address?

In which country have you received medical attention?

 
 

What level of care did you receive? Please mark an X beside all that apply.

I visited a family doctor
I visited a specialist
I stayed in a hospital
Other:

 
 

After this visit, what sort of records did you get? Please mark an X beside all that apply.

I immediately received a copy of the doctor's notes
I was sent a copy of the doctor's notes
I received a summary of the doctor's notes
I received a very detailed invoice outlining every medical expense
I received a high level invoice with only summary expenses
I received no documentation
 
 

Did you request this documentation?

YesNo
 
 

Does it go automatically to all patients?

YesNo
 

How would you describe the medical system in this country?

Government funded by taxes
Two tiered system, (basics funded by government, enhanced treatment paid for by the patient)
Patient pays for services directly (cash or private insurance).
 

Do you have any other generic comments about your access to your own health care records in this country?
Do you know from others what the procedure is? Are patients entitled to see their records and is it easy to do?
Are records given immediately after visits or are they only sent if asked for?
 
 


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VoHCA SUBMISSION TO HPRAC